Wheelchair-accessible taxi in Madrid (Eurotaxi)
Book and the Eurotaxi is yours: you don't depend on finding an accessible taxi free when you need one. The passenger travels seated in their own wheelchair and the family rides in the same vehicle. Airport, hospitals, stations and the whole Madrid region, 24/7.
Tell us how the passenger travels and we'll be ready
When you book, tick «I need a wheelchair-accessible vehicle» and choose how the passenger travels:
- Manual wheelchair
- Powered wheelchair
- Transfers to a seat: the passenger moves to one of the van's seats
That tells us what to prepare before we set off. On the day, the driver lowers the ramp and helps you get in.
If you're not sure, leave it blank and we'll ask you when we confirm the booking.
What is a Eurotaxi?
A Eurotaxi is a taxi adapted so that a person can get in, get out and travel seated in their own wheelchair. It's the name Madrid City Council uses for the wheelchair-accessible taxi.
Ours is a 9-seat van with a ramp. That's why it works just as well for a wheelchair user and the people travelling with them as for a group that doesn't need the adaptation.
Eurotaxi to Madrid-Barajas Airport
Pick-up at all four terminals, at any time. We track your flight and wait for you in the arrivals hall with a sign with your name.
More about the airport →Hospitals and medical appointments
We take you to the door of the hospital or health centre, in Madrid and across the region. If you also need the return trip, tell us when you book.
Children
We have child seats and boosters. Tell us how many children are travelling and how old they are when you book.
For everyday trips and for travel
- Madrid-Barajas Airport: we meet you in arrivals with a name sign
- Hospitals and medical appointments in Madrid and the whole region
- Groups and families travelling with a wheelchair user
- Atocha and Chamartín train stations
- Weddings, celebrations and events
- Day trips to Toledo, Segovia, El Escorial…
Powered wheelchairs
A powered wheelchair is much heavier than a manual one. If you know them, add the make or measurements in «Anything else we should know» and we'll confirm before booking that it fits.
Payment
By card or cash. Companies can pay by invoice.
Frequently asked questions
Why book the Eurotaxi in advance?
Because once you book, the accessible vehicle is guaranteed for the time you need it. We know how the passenger travels and arrive with everything ready, without depending on an accessible taxi being free at that moment.
What's the difference between a Eurotaxi and a standard taxi?
A Eurotaxi is adapted so a person can board and travel seated in their own wheelchair, using a ramp. Otherwise it's a taxi like any other, and it can also carry passengers who don't use a wheelchair.
Can I book a Eurotaxi to go to hospital?
Yes. We take you to the door of the hospital or health centre, in Madrid and across the region. If you also need the return trip, tell us when you book.
Can the passenger stay in their wheelchair?
Yes, they go up the ramp in the wheelchair. If they'd rather transfer to one of the van's seats, that's fine too: just tell us when you book.
Can family or friends come along?
Yes. Tell us how many of you there are and we'll confirm how many people fit alongside the wheelchair.
How far in advance should I book?
Ideally one day before, especially for the airport or a medical appointment. If you need it now, call us and we'll tell you if we're available.
Do you pick up at the airport?
Yes. Give us your flight number: we track the flight and wait for you in arrivals at your terminal with a name sign.
How does the passenger travel, and where to?
Call us or send us a message and the Eurotaxi will be booked for you.